July 27, 2021
By ahmad hamidi

Whether it’s shopping on weekends or holidays, it has become a part of people’s lives. Often, the availability and accessibility of products in shopping malls can come across as overwhelming. In fact, shopping malls put a lot of effort and care to cater to the needs of different kinds of consumers.

With hundreds and thousands of visits each day, it becomes crucial for shopping malls to improve their security measures. As tech solutions become more advanced and complex, criminals also figure out sneaky ways to commit fraud or theft.

Commercial shopping malls have a high flow of traffic because of customer loyalty. And this customer loyalty stems from sustained security. Naturally, customers want to visit and purchase products in a safe and secure environment.

Let’s take a look at some measures that will improve the security of a shopping mall:

Hire Competent Security Guards

Of course, the first course of action for a shopping mall is to get the most experienced and professional security guards. Ideally, you should hire security guards that can collaborate and communicate flawlessly.

You’d be surprised how much a commercial shopping mall depends on security guards. It’s more than just about guarding the customers and gates – it’s about creating a secure environment for customers to shop with complete freedom.

Since different shopping malls have different needs, experienced security teams recommend suitable security and surveillance systems. Security guards also have a large contact network that makes them more vigilant and aware of potential threats.

Roll Out Modern Technology

It is essential for shopping malls to keep up with the newest tech solutions to improve their security. The trick is to leverage different types of digital technologies and advanced physical equipment to heighten the security of the shopping mall. For instance, a dedicated communication tool would guide the security team and make communication inside the mall easier.

Implement Robust Security Processes

Although it depends on the shopping mall, security personnel should be able to implement a combination of security procedures. The focus of attention should be to make visitors and shops more secure.

For instance, in exclusive shopping areas, the security team can limit or restrict access to smartphones. A commercial shopping mall’s security team also has to make sure optimal comfort level of an air conditioner as it creates lethargic behavior and leads to the delayed reaction.

Assign Security Perimeters

Security guards need eyes throughout the shopping mall and that means setting balanced security perimeters. This security measure would allow security guards to reach any potential incident before it gets out of control.

Security guards can also set visible perimeters and should be able to call for a backup during emergencies. But it is crucial to ensure that assigning specific security perimeters throughout the shopping mall doesn’t come across as invasive to customers. So, it would be ideal for a security team to adopt minimal security perimeters.

Prepare for High Traffic Flow on Holidays and Weekends

The traffic flow during the holiday season and weekends can overwhelm any shopping mall. And when you’ve got a multitude of customers coming in and out, you need to step up your security measures. It is crucial to understand that customers shop in a rush state during holidays and weekends.

So, the security team of the shopping mall should be able to adapt to various situations and become more responsive. Since there are different dynamics for different shopping malls, it is also important for the administration to strategize plans for potential situations that can create issues during congested times.

Rain More Security Awareness

Another measure to improve and maintain the security of a shopping mall is to create an actionable plan. Now, part of the process is to raise more security awareness among personnel and even customers. But having an actionable plan ready for a wide range of situations would allow security staff to act faster onsite.

As far as awareness is concerned, every security guard should get the same dedication to monitor daily routine in the shopping mall. And if an unforeseeable incident occurs, security personnel will be ready to take swift action, help shoppers, and call for a backup.

Final Thoughts

In order to preserve the unique ambiance of a shopping mall, focus on a few measures to improve its overall security. Hiring an experienced team of security guards and getting relevant tech gadgets is a great start. Continue to train the security staff, raise security awareness, and deal with potential security concerns of your shopping mall. In the end, what matters the most is the integrated and personalized security of shopping malls.

How to Improve Shopping Mall Security - Secure Guard