Whatever we do, whether it’s providing security or customer support, our security guard business has been built on fundamental beliefs like integrity, service, passion, teamwork, and responsiveness. And all these core values are reflected in our actions and practices and provide us more reasons to love security industry.
Secure Guard holds itself accountable to our staff, partners, and clients by delivering the high-quality security services; providing a rewarding and challenging environment to our staff; and striving for excellence. We make sure that our people stay in compliance with our values and standards explained below.
1. Excellent Customer Service:
We strive to provide reliable security guard services that are second to none. To achieve this objective, it is important to live up to the client’s expectations. With our comprehensive services, we make sure that we meet each and every security needs of our clients. Our services are available throughout the year and our team is always there to deal with your security concerns.
2. Company Culture:
We are powered by a skilled team, from a security guard to a supervisor; our skilled workforce is what makes us responsive and dependable. We believe that it’s important to create a great working culture to keep our people happy, valued and motivated. Our work culture supports feedback, open dialogue and building relationships. At our company, we promote mutual respects and dignity, as we are a human being first. And this translates into our services.
3. Consistency:
Our all security officers go through intensive training to meet up the level of a specific security job or unique expectations of each individual site.
Besides, we regularly conduct training and refresher course to brush up the skills of our guards according to the latest trends and technology.
We have a rigorous hiring process being comprised of screening, face to face interviews and real scenarios. This way, we make sure that we get the best and brilliant people for the critical job like security.
Passion reflects in what we do. It drives us to stay determined to meet the needs of our clients. It keeps us learning new things. It fuels us to keep our standards high in all scenarios. It helps us achieve excellence. Above all, passion is our internal motivator.
5. Integrity:
We are driven by the highest standards of business morals and by this simple belief: Deliver what you promise. Our security business is built on trust and expertise. We treat our employees and clients with honesty, respect, and fairness, just as we would like them to treat us. To build this trust, we are open and consistent. We listen to you and offer support and guidance throughout the contract. In fact, integrity is the core of our services. And we are upfront when faults occur and taking accountability for everything we do.
6. Quality:
For us, quality means setting high standards for all of our security services, no matter if its retail store or a simple apartment. We are passionate about our work, about delivering outstanding customer services and we truly care about ensuring satisfaction to our clients.
These are the values our security business has been built upon. We like to meet your security needs with our expertise and experience.
To see how our values can ensure you outstanding security services, please contact us at 888-908-7818 or email at [email protected].