How Secure Track Helps Us Give You More Reliable Security Services
March 27, 2019
By secureguard
We believe that security guards possess excellent qualities to be proactive, responsive and intuitive to provide quality security services. However, the role of technology in enhancing the security services can’t be sidelined. Modern day technology and security software have enhanced the power of a security guard, making it easy for them to monitor, track and report. With security management software, a security guard carries the ability to report the incident via their smartphone or a security manager can monitor checkpoints and track security guards.
Being a reliable security guard company in California, we also own real-time security software known as Secure Track. It is a cutting edge tool that can perform everything, from managing a huge number of guards to supervising them. It not only allows us to maintain your operation organized and tracked, but it also adds to the security of our clients.
Here’s how Secure Track helps us improves “efficiency, accountability, and profitability.”
1. HELPS US TRACK THE GUARDS IN REAL TIME
Where are our security guards posted? Are they doing their duty efficiently? Are they dealing with any security threats? Secure Track helps us keep track of our workforce across multiple premises. It is equipped with a real-time GPS location feature that allows our security supervisors to watch the entire operation between locations. This way, we get a clear picture of our security guard’s movement and their status as well.
2. REAL-TIME REPORTING
Timely reporting of the incident is really crucial in our industry. Secure Track is far more powerful than radio or other communicating devices when it comes to meeting this purpose. The software lets us report and communicate with clients and admin in real time.
For example, the security guards can file reports via mobile device directly from the spot. Once the report is submitted, the software enables us to notify all relevant parties. Getting incident reports in no time lets us quickly analyze the situation so we can notify the responsible person in our team. It also helps us deal with any unforeseen events and further explain our value to our valued clients.
3. DATA-DRIVEN DECISIONS
From capturing guard’s attendance, reporting to response time, Secure Track has everything we can use to determine the performance of our workforce.
Instead of going through the pile of papers or files to find this information on wasting time on monotonous, mundane management tasks, reports are automatically generated to figure out strengths and problem areas in your team.
4. MAKING THE PROCESS TRANSPARENT FOR THE CLIENT
Secure Track also lets our clients review, monitor and track instantly from their PC or Smartphone. This also helps clients to determine the accountability in case of any security incidences. As a client, you can see what’s going on at the site for effective transparency that you’re receiving the services you’re paying for.
5. SAVING TIME
Secure Track is an end-to-end software that takes a load off by automating reporting, monitoring, and scheduling. It minimizes the mundane and manual tasks like filling paper reports.
This is how Secure Track makes our security operations efficient, responsive and connected. It helps us schedule the tasks, notify, receive/send reporting, and monitors the security guards anywhere, anytime. On the other hand, it helps our clients monitor, alert and report any incidents. Softwares like Secure Track are important in our industry when both incidents and skepticism are on the rise.
1 Comment
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