Is your hotel safe?
According to the most recent stats,, the hospitality industry is more vulnerable to security concerns due to their “open door” environment.
According to one report, the hospitality industry has gone through terrorist bombings, multiple protest riots, shootings and delivery of explosives into hotel rooms between the years of 2010 through 2016. And incidents like fraud, stealing, robbing the guests for money or valuables, assaults and robberies are all too common.
Deanna Ting, a senior hospitality editor, reporter, and photographer, expresses her concern,” A sad, but increasingly necessary sign of the times: the transformation of the hotel lobby into the airport security-screening area.”
Being a hotel owner, it is important to make security a topmost priority that can coexist with your hospitality services. Loyal or new customers will not want to enter your premises if there is any sort of security threat, no matter how wonderful the services and dining options are. With the constant availability of sites such as YELP and TripAdvisor, one bad review can cost you future customers and reputation.
Warren Buffet says it all, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
Therefore, make sure to have a reliable security service in place to offer safety to the guests, staff, infrastructure and the belonging within the premises. Here are the points that will explain the importance of a hotel security guard.
From dark alleys, storerooms to the less used stairways, there are many places across your hotel where crime or accidents can easily take place. Deploying security guards at these areas will definitely ensure peace of mind to the staff and guests. They often patrol these areas to watch for illegal or dangerous activities.
The priority of a security guard is to protect the people and property. They are the first one to respond to the incident before the arrival of the police. Their timely response can prevent crimes like stealing, fraud, abduction, and assaults.
Parking lots welcome your guests before you do. They also leave the last impression as when guests are about to leave. And a security guard can help you optimize your parking to ensure a seamless experience to your guests during their stay. Plus, they make sure that lighting and CCTV cameras are properly installed and working well.
Let’s admit it. Hotel rooms are not always secure as they are supposed to be. The incidents of hotel thefts are often committed by kleptomaniac guests or greedy hotel staff, no matter if you have a cheap backpacker hotel or a luxury hotel.
Having proactive hotel security guard services can help you prevent such incidents. They can check if the room is properly bolted, monitor the staff at the entry/exit points, and act to any theft complaint by a guest.
Sometimes guests become inebriated or combative at the bars or clubs. On the basis of the hotel policy, a security guard can evict the guest, escort him to a taxi or call for the police. They are also useful to evict trespassers and loiterers.
Security guards are also available to the request of guests when it comes to escorting them to their vehicles, especially when valet parking is not available or it is late at night.
This is how a security officer helps you reinforce your hotel security. Making your guests feel safe is as important as letting them feel at home.
To hire security guards in the Southern California region, please contact Secure Guard Security Services at 888-908-7818 or email at info@SecureGuardServices.com